Refund policy

When you buy something from us, we hope you love it. However, if you decide to return or exchange your order, you can easily arrange it by signing in your Account page. 

Eligible Items for Returns

We accept the new condition, unworn or unused items for a refund or store credit within 30 days of the order fulfillment date. Gift cards are not refundable. Responsibility for the return is yours until the parcel reaches us; please remember to keep your proof of postage.

Refunds 

• To Original Payment Method

We offer a full refund minus shipping cost ( if applicable) to the original payment method once we receive the items back. Please note that customers are responsible for return shipping costs.

• Store Credit

If you choose to receive store credit for the returned items, you will receive a gift card for the total amount of your order. We offer free returns for store credit refunds.

Exchanges

You can make an exchange for unworn, unused items within 30 days of the order fulfillment date. We offer free returns for exchanges.

If you have any questions, comments, or concerns about your order, please email us at hello@sageandtassel.com.